frequently asked questions

how many nails come in a set? 

ten nails come with every set, all nails are made to order and hand painted, so please ensure you know your nails size before ordering! you can find instruction on how to do so here

 

how long are processing and shipping times?

all sets are made to order, meaning they're not made until you order them as they rely upon your size specifications. i do everything by hand solely by myself, so please allow up to three weeks of processing time after placing your order. i strive to paint these nails for you as quickly as possible - your understanding and support is greatly appreciated! 

 

do you offer exchanges / refunds / size swaps?

due to the nature of custom hand painted products, all sales are final. 

i cannot stress the importance of sizing your nails properly. i do not have extra nails and cannot send you new ones if you ordered incorrect sizes. see sizing instructions here and please don't hesitate to contact me with any sizing questions. 

there will be no refunds or exchanges allowed. thank you for your understanding. 

 

how long do the nails last?

it will greatly depend on how you choose to apply your nails. 

by following the instructions included with your kit, you can expect your nails to last anywhere from 7-14(+) days. 

if you wish to wear your nails for a shorter amount of time i recommend using less glue and not buffing your nail all too thoroughly before applying your press ons. 

can i re-wear the nails?

yes! if you remove the nails safely (please don't rip them off, so bad for your actual nails and for the press ons </3) they can be reworn for an indefinite amount of time. 

 

simply gently buff off any excess glue from the back of the nail and re-apply like normal. 

what's included in my package?

your 10 custom hand painted press on nails in custom packaging designed / painted by colette, instructions for application and an application kit that includes nail glue, nail buffer, nail file, cuticle pusher and an alcohol wipe. 

 

didn't answer your question? please don't hesitate to reach out at any time here